For six hours, Facebook and some related services, like Whatsapp and Instagram, disconnected themselves off the internet.

The whole world turned to Twitter and to other similar services, taking them down too because of the spikes in unexpected connections, all the while they were overloading the Facebook servers with the incessant F5s from anxious people, trying to connect like crazy to Zuck's empire.

We brought two friends of the company to discuss this piece of news on an impromptu call: Jordi Miró (CTO @ TheHotelsNetwork) & Victor Castell (Job&Talent).

In this conversation, we discussed what to do when an outage like this happens to your company: what kind of team to assemble, what to document, how to coordinate, what to announce externally and internally, how to do a proper post-mortem, and more.